Terms & Conditions / Policies

ALAKAI HOTEL & SUITES POLICY


  • Cancellation up to 72 hours prior to arrival date will result in a $20 cancellation fee. Cancellation within 72 hours of arrival date will result in forfeit of first night's lodging..
  • A two night minimum may apply to some peak periods.
  • Rates for 2 bedroom suites are priced for 4 people.
  • All other room rates are based on 2 people; add $20.00 for each additional person.
  • Rates are subject to change depending on occupancy levels.
  • On family suites only, a 5-day cancellation policy will be required.
  • Please call hotel for most current rates.
  • We honor VISA, Master Card, Discover, American Express
  • Don't forget to bring your pool towels.
  • Sorry no pets allowed. Local kennel nearby (608) 253-7361.
  • For your enjoyment, safety and comfort, only our registered guests may be in guest rooms or use our pools.
  • Connecting rooms are available.
  • ALL Non-smoking rooms available. Handicap accessible rooms available.
  • Cribs, one time $8.00 delivery charge.
  • All rates subject to state and local taxes
  • All Rates subject to change without notice.
  • Two night minimum stay, either Friday-Saturday or Saturday-Sunday in the months of July and August and during Holiday and Special Events.
  • Saturday night only $20.00 premium.
  • Holidays and Special Event dates may have higher rates.
  • Group rates available for 15 rooms or more.
  • No discounts on 2 night minimum dates or Saturdays

Deposit: First night in advance, applied to date of departure. All reservations must be guaranteed. Reservations confirmed upon receipt of deposit. If using a credit card, your card will be charged the same day the reservations are made. We honor: Visa, MasterCard, Discover, and American Express. Personal Checks are accepted for deposit only on reservations made 4 weeks in advance. Your reservation is automatically cancelled if we do not receive your deposit one week prior to your arrival date.

No Refunds
For all cancellations, a $20.00 processing fee will be deducted from all deposits of charged credit cards and personal checks.